HOW DO YOU BUILD TRUST WITH YOUR CUSTOMER? by Filipino Leadership Speaker, Paulo TIbig

Trust in sales is powerful.
It builds our customers confidence and it serves as a gateway to new opportunities and long term businesses

With so many offering the same products/service as ours, how can we be the one to standout by laying down the foundation of trust with our customers?

Let me present to your our developed, TRUST Framework

DELVE

-Listen actively to communicate your sincerity

-Understand your customers’ needs/wants

SETTLE

-Help your client decide practically and appropriate to their needs

-Lay down the options, advantages and disadvantages

FULFILL

-Commit to deliver exactly as promised in a timely manner

-Don’t forget to thank your customer

ASSURE

-Be visible aftersales! Meet and update regularly even after purchase

-Remember special occasions for your customer (birthdays, anniversaries etc.)

Trust the process to success!

PAULO TIBIG CORPORATE TRAININGS

Unit 1, Vcargo Worldwide Warehouse, 1242 A. Sandoval Ave, Pasig, Metro Manila