HOW DO YOU BUILD TRUST WITH YOUR CUSTOMER? by Filipino Leadership Speaker, Paulo TIbig

Trust in sales is powerful.
It builds our customers confidence and it serves as a gateway to new opportunities and long term businesses

With so many offering the same products/service as ours, how can we be the one to standout by laying down the foundation of trust with our customers?

Let me present to your our developed, TRUST Framework


-Listen actively to communicate your sincerity

-Understand your customers’ needs/wants


-Help your client decide practically and appropriate to their needs

-Lay down the options, advantages and disadvantages


-Commit to deliver exactly as promised in a timely manner

-Don’t forget to thank your customer


-Be visible aftersales! Meet and update regularly even after purchase

-Remember special occasions for your customer (birthdays, anniversaries etc.)

Trust the process to success!